GENERAL TERMS AND CONDITIONS FOR CAMPING SERVICES
(As of: January/2018)
Between the camping guest and the campsite Utting am Ammersee (hereinafter referred to as camping) the following terms and conditions apply. With the written booking confirmation, the camping guest expressly acknowledges the content of these terms and conditions. Deviating and / or supplementary agreements require the express written confirmation of the camping company.
1. Completion of the camping contract / booking
With the sending of the written registration, the camping guest offers the camping company the binding conclusion of a camping contract for the specified period and for the number of persons registered. The camping contract is only concluded with the written booking confirmation by the camping company. A claim of a certain parking space does not exist. Telephone information, ancillary agreements and other assurances of any kind are only part of the contract if they have been confirmed by us in writing.
The prices to be paid by the camping guest are based on the annually updated price list of the camping company. It is the responsibility of the camping guest to obtain information about the prices valid during the registration period before registering
1.3 Contract changes
For changes, such as the period, the name or the pitch, a rebooking fee of 15.00 Euro will be charged. Reservations with a down payment to be made can only be rebooked for the same calendar year.
2. Resignation by the camping guest
The camping guest can withdraw from the camping contract in writing after receipt of the booking confirmation. For the resignation date the access of the written declaration of resignation in the camping is decisive. If you withdraw from the contract, we receive, in accordance with § 651i BGB, appropriate compensation according to the following list:
– Resignation up to 30 days before arrival:
The cancellation fees are waived
– Resignation 30 days before arrival
We charge a cancellation fee of 100% of the tour price
– There is no refund for early departures.
2.1 Not coming at all or late arrival/departure
In case of arrival after 19.00 o’clock a notification is necessary. Otherwise, the pitch will continue to be awarded. Reimbursement of payments already made are excluded. Pitches that are vacated by early departure can be assigned by the course management without crediting. For a departure after 11am a notification is necessary. Subsequently, there are renewal fees of 14,90 € and the guest can continue to use his pitch with all services until 18:00. If you stay longer than 6 pm, you will be charged for one more night.
2.2 Travel cancelation insurence
We recommend that you take out travel cancellation insurance. The hedge comes into force if the persons listed by name on the reservation registration can not travel or have to leave prematurely for the following reasons:
– Illness (presentation medical certificate)
-Death of a first-degree relative (proof required)
3. Arrival and departure
The pitch / chalet is available to the camping guest from 15:00 on the day of arrival. Departure must be done by 11:00.
4. Camping ground rules
The camping guest is obliged to comply with the rules and regulations of the campsite regulations, which are available for inspection at the reception. In particular, the times specified there must be strictly observed.
The camping company is entitled to terminate the camping contract without notice, if the camping guest endangers others by his behavior or disturbs sustainable or if he acts contrary to the contract to such an extent that an immediate cancellation of the contract is justified. In such a case, the camping company retains its claim to the agreed total price.
5. Registration / admission cards
At check-in, the camping guest has to deposit a camping card (ADAC, DCC, ANWB, etc.) or a similar document as a deposit at the reception. If the campsite guest receives an admission card upon arrival, this only entitles them to let the registered vehicle and the registered persons pass. In case of loss of a handed out access and / or access card, a compensation fee of 10,00 Euro will be charged.
The camping guest is required to register visitors in the reception. The vehicles of the visitors are to be parked outside the campsite area. The prices can be found in the current price list (person charge).
If the assigned parking space has a defect, the camping guest must notify the camping company of the defect immediately in order to enable the latter to remedy the defect. If the camping guest fails to make this announcement, he is not entitled to any claims for non-performance and / or poor performance of the contractually owed service due to this defect.
8.1 Opening hours
We inform you that in the low season for the reception, the restaurant, the entertainment, etc., there are limited opening hours and at times not all plazas and sanitary buildings are open.
8.2 Media data
At regular intervals we carry out on our camping park image and video recordings, which we also use for advertising purposes.
Camping is only liable for intent or gross negligence on the part of its legal representative or vicarious agent in accordance with the statutory provisions. Incidentally, the camping is liable only because of injury to life, body or health. This applies to all claims for damages (in particular for damages in addition to performance and damages instead of performance), regardless of the legal grounds, in particular for breach of duties arising from the debt or tort. For falling branches or the like, the camping is liable only in the context of existing liability insurance. In case of damage due to force majeure, there is no claim.
We reserve the right to correct errors or misprints or arithmetical errors.
11. On bill
The camping guest can only offset with such claims that are undisputed or legally established.
The camping guest can sue the camping company only at its seat. Campers’ actions shall be governed by the domicile of the camping guest, unless the action is directed against registered traders or persons who do not have a general jurisdiction in Germany or against persons who have relocated or resided abroad after the conclusion of the contract , or whose domicile or habitual residence is unknown at the time of filing of the claim. In these cases, the seat of the camping company is authoritative.